Last updated: March 2026
Sage Companion LLC is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our service.
When you create a Sage Companion account, we collect:
You may voluntarily provide health-related information, including:
We collect and store your conversations with Sage Companion, including:
We automatically collect certain information about your interactions with the app:
Payment processing is handled securely by Stripe. We do not store your credit card details—Stripe handles all payment processing and storage in compliance with PCI-DSS standards.
We use the information we collect for the following purposes:
Important: We do NOT use your data for marketing purposes, targeted advertising, or any form of commercial exploitation outside of providing and improving our service to you.
We never sell your data to third parties, data brokers, or advertisers. We are committed to your privacy and will never monetize your personal or health information.
We only share your information with trusted service providers who help us deliver our service:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Anthropic (Claude AI) | AI Companion, Chat, OCR & Analysis | Chat messages, voice transcriptions, conversation context, medication label images |
| OpenAI | Text-to-Speech Voice Generation | Text of AI responses (converted to spoken audio) |
| Stripe | Payment Processing | Name, email, billing information (no credit card details stored by us) |
| Resend | Email Notifications | Email address, notification content |
| Supabase | Data Storage | All account and user data |
When you authorize family members using your unique family code, we share limited information with them:
You have full control over what information is shared with family members and can revoke access at any time.
We may disclose your information if required by law, such as in response to a court order, subpoena, or government request. We will make reasonable efforts to notify you of such requests unless legally prohibited.
If Sage Companion LLC is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change and any choices you may have regarding your information.
Sage Companion offers an optional Google Calendar integration. When you choose to connect your Google account, Sage's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We request a single, narrowly scoped permission: https://www.googleapis.com/auth/calendar.events. This lets Sage view and manage events on the calendars you connect. We do not access your Gmail, contacts, Google Drive files, photos, or any other Google data. The Calendar connection is entirely optional and Sage works fully without it.
We use Google Calendar data only to provide these user-facing features. We do not use it for advertising, and we do not use it for any purpose you have not enabled.
We do not sell Google user data or transfer it to data brokers, advertisers, or any party for advertising. Google Calendar data is stored on our behalf by our infrastructure provider (Supabase) solely to operate the feature. We do not transfer Google user data to third parties except as necessary to provide or improve the user-facing feature, to comply with applicable law, or as part of a merger or acquisition as described above.
We do not use Google user data to develop, improve, or train generalized artificial intelligence or machine learning models, and we do not transfer Google user data to any third party for the purpose of training their AI/ML models. Any AI processing is limited to providing the personalized, user-facing features described above.
We retain your Google authorization and synced calendar data only while your Calendar connection is active. You can disconnect Google Calendar at any time from your account settings, which revokes our access and deletes the stored authorization tokens. When you delete your Sage account, all associated Google data is deleted in accordance with the retention and deletion practices described in Section 5. You may also revoke Sage's access directly from your Google Account at myaccount.google.com/permissions.
Limited Use: The use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Your information is stored securely in Supabase, which uses PostgreSQL databases hosted on US-based servers. Data is encrypted both in transit and at rest.
We implement industry-standard security measures to protect your information:
Please note: While we implement comprehensive security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using the best available methods.
We retain your account information and service data while your account is active and your subscription is ongoing. This includes:
When you delete your account or your subscription ends, we will:
We may retain certain information longer if required by law or for legitimate business purposes, such as:
We may retain anonymized and aggregated data indefinitely for research, service improvement, and statistical purposes.
You have the following rights regarding your personal information:
You have the right to request a copy of all your personal information that we hold. To exercise this right, contact us at Sage@mysagecompanion.com.
You can update, correct, or modify your personal information directly in your account settings. If you need help, our support team is happy to assist.
You have the right to request deletion of your account and all associated data. Upon request:
You can request a copy of your data in a structured, commonly-used, and machine-readable format (such as CSV or JSON). Contact us for assistance with data export.
If you initially consented to certain data processing (such as analytics or family member access), you can withdraw that consent at any time by updating your account settings or contacting us.
You can opt out of non-essential communications (such as service updates or feature announcements) through your account settings. Note: We will always send critical service notifications.
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days (or as required by applicable law).
Sage Companion is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we discover that we have collected information from a child under 18, we will immediately delete that information and any associated account. If you believe we have collected information from a child, please contact us immediately at Sage@mysagecompanion.com.
Note: Parents and guardians may set up family member accounts to monitor a loved one's usage, but primary accounts are intended for seniors 18 and older.
We use minimal tracking technologies to deliver and improve our service:
We use basic, privacy-respecting analytics to understand how our app is used. This data is:
You can control storage settings in your browser or app preferences. Note that disabling certain technologies may affect app functionality.
If you are a California resident, you have the following rights under the CCPA:
If you are located in the European Union or United Kingdom, you have the following rights under GDPR:
To exercise any CCPA or GDPR rights, contact us at:
We will respond to verifiable requests within the timeframes specified by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page indicates when this policy was last modified.
If we make material changes to this policy, we will:
Your continued use of Sage Companion after we post changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: Sage@mysagecompanion.com
We're here to help. We typically respond to inquiries within 24-48 business hours.